User Manuals & Help Guides

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Help Guides

Are you contacting us as a...*
- Contractor
- Homeowner
- Vendor
What type of request do you have?*
What type of request do you have?*
Are you a current HVAC Distributors Customer?*
If you're a current HVAC Distributors customer, you'll be asked for your account ID to more quickly route your request to the appropriate location.
- Yes
- No
HVAC Distributors Customer Number
Your HVAC Distributors Customer Number ("Eclipse ID" or "Dealer Number"), if known. Leave this field blank if you don't know your customer number.
Company Name*
Contact Name*
First Last
Contact Email*
Address*
Street Address Address Line 2 City State ZIP Code
Business Location*
Please use the location where we address your invoices

City State ZIP Code
Phone*
Phone Extension
Is your request related to a current claim?*
- Yes
- No
Warranty Claim Number*
Your Claim Number from HVAC Distributors' Warranty Portal
Is your request related to a warranty contract?*
- Yes
- No
Order Number for Follow Up*
This number will start with an "S"
What can we help you with?*
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