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Delivery FAQ

  • Where do you deliver?

    We make daily deliveries (Monday through Friday) to customers in all of our regions (North, East, South, West). The orange area in the map indicates areas outside of our service area.
  • How late in the day can I place an order and still have it on the truck for next day delivery?

    Orders for in-stock product placed by 4 PM EST will be delivered on our truck the next business day.
  • Can I get job site delivery?

    Yes, HVAC Distributors offers job site delivery to make your life easier. Just indicate when you place your order that the delivery location is a job site.
  • Can you do time-specific rooftop unit delivery?

    Yes, HVAC Distributors offers rooftop/large equipment delivery to your job site.
  • What if my delivery has a shortage or is damaged?

    If you have a shortage or received a damaged item, please let us know within 24 hours of delivery. You can inform our driver, call your local branch, talk to our inside sales team, or talk to our shipping manager and we'll take care of making the delivery right.
  • If I forget to order something, can HVAC make emergency deliveries?

    We can make emergency deliveries from all of our branches based on inventory and truck availability. If you forget to order something, contact your account manager or branch team and we'll do everything we can to get you what you need.