Honeywell Home Planned System Maintenance – Jan 22 through mid-Februaryby HVAC Distributors January 23, 2019
Honeywell announced a planned system maintenance over the weeks of January 22 – mid-February 2019.
The system maintenance is an update to software and services. The maintenance will not affect thermostat performance (it will still control climate), but may temporarily affect a homeowner’s ability to connect remotely to their smart thermostat via their Honeywell Home app.
The maintenance is being performed to upgrade the software and ensure continued integrity and security of services to homeowners.
No action is required. Connectivity will re-establish itself automatically.
Be aware of this maintenance when answering homeowner calls about their smart thermostat, or if connectivity to the app does not immediately occur on new installations during the maintenance period.